Dear shijun li,
If you do not have services with us in Los Angeles, then this email does not apply to you and can be discarded. If you do have services with us in Los Angeles, please read more below.
As of December 10th, we will be discontinuing our Los Angeles hosting services due to issues with our current LA service provider. We would like to keep you as a client still so we are offering to move your account to our New York location as well as discount your current fee by 25% on your renewal of services with us.
We realize this is a small time frame to move but it is the time frame the provider just gave us minutes ago as they are not cooperating with us.
Please accept our sincerest apologies for this issue and we hope you will accept our offer to move to our NY location.
If you have any questions, please feel free to open a support ticket. *Do not reply to this email as it does not get checked*
Thank you for your time.